If you tell us, you are of Aboriginal or Torres Strait Islander customer and a low or no income earner, we have a low fee/ no fee product that may be relevant to you. We can also help you meet any identification requirements if you do not have access to standard identification documents, by following the AUSTRAC’s Guidance on identification and verification of Aboriginal and Torres Strait Islanders customers. Please reach out to us if you would like to find out more.
Our communication platform will be offline for scheduled maintenance from 11pm on 2 June 2025 to 1:30am 3 June 2025 and 12am to 3am on 18 June 2025. There will be minor disruptions to customers receiving SMS verification codes during this time.
If you’d like to speak to us, we’re available Monday to Friday 6am to 8pm (Sydney time) on 1800 445 445.
